Customer Liaison Officer (2 vacancies – Permanent & Fixed Term)

Location: Salisbury

*We're recruiting for two Customer Liaison Officer opportunities. One role is a permanent full-time position and the other is a 3-month fixed-term contract. Candidates can indicate their preference during the application process and are welcome to be considered for both opportunities.

Reporting to the Contract Support Manager, you will have a key role supporting the delivery of our contracts across the department. You will be the main point of contact for our customers and for internal colleagues, providing information and resolving queries while contractors are delivering works in customers’ homes.

What you’ll be doing

* Providing excellent customer communications in support of our contract delivery , ensure customer requirements are understand, reasonable adjustments are identified, and that customer are informed throughout the contract delivery process, addres...