Elevate service processes with Lincoln Electric in Hamilton as a Customer Integration Process Lead. This full-time salary position emphasizes integration planning, project management, and fostering effective communication.
As a critical part of the customer experience function, you will manage the integration of teams and processes for the global service strategy. Your role will involve oversight of technical systems, change management, and ensuring alignment with business goals through effective resource management.
Key Responsibilities:
• Develop and implement integration plans for new systems
• Lead and manage timelines, resources, and stakeholder communications
• Ensure efficient data flow and systems connectivity across functions
• Guide and support employees through organizational changes
• Monitor and troubleshoot to meet performance objectives
Requirements:
• High school diploma/GED required; preferred post-secondary
• Over 3 years’ experience in a...