Job Description

The Customer Implementation Specialist is responsible for every aspect of the delivery of medical equipment and related services to customers. Tasks include
1) customer site inspection and design
2) participation in contract negotiations, site preparation
3) delivery and installation coordination with the customer and 3rd parties
4) marketing collaboration, customer training, and final commissioning and acceptance.

This position will require frequent travel in Europe and in the future possibly in Asia.

Required Qualifications:

Bachelor’s degree or combination of education and experience

2-3 years in a similar role, handling complex / multiple projects simultaneously in the medical device industry

Experience in dealing with executive-level management and clinicians within a diverse customer organization.

Pro-active and customer-focused approach to problem-solving

Independent and able ...