Contract: 8‑hour/day, weekdays and weekends required. You'll report to the Shop Manager and sit within the Retail team.

Responsibilities

• Meet the A.C.E pillars (Be Friendly, Be Inspiring, Be Invaluable) throughout the Customer Journey.
• Maintain an understanding of shop KPIs and work to continuously improve them.
• Promote multichannel shopping by using the mobile POS (mPOS) to show customers cross‑channel product availability and create endless‑aisle orders.
• Engage customers with the brand: sign them up to email newsletters, tag their purchases to their profiles, and send e‑receipts in line with data protection regulations.
• Use knowledge of promotions or discounts to inform customers and increase sales.
• Assist in events including Customer Event and preview evenings.

Product Presentation and Visual Standards

• Maintain high visual standards in store.
• Support floor moves,...