Position Overview
Become the welcoming face for service customers at Twin Motors Auto Group as a Service Experience Specialist. Engage customers while providing a comfortable waiting area and learn about their vehicle needs.
As a key team member at Twin Motors Auto Group, you’ll greet customers with enthusiasm and invite conversation about their vehicles. Your ability to assess customer needs, provide information on potential upgrades, and support the sales team will enhance customer satisfaction. A friendly demeanor and excellent communication skills are essential in this service-oriented role.
Key Responsibilities:
• Greet customers professionally and warmly
• Offer refreshments and maintain a comfortable environment
• Engage customers about their vehicles and satisfaction
• Share information on upgrades and new vehicle features
• Assist with vehicle appraisals and evaluations
Requirements:
• Strong interpersonal skills are required
• Sales or customer service experience ...