Elevate your career at Mainline Fleet Service as a customer-focused Service Consultant. Engage with clients, streamline repairs, and enhance your automotive knowledge in a supportive environment.
As a Service Consultant, you will be the key liaison between customers and technicians. This role requires strong communication skills, an interest in vehicles, and the ability to coordinate service requests effectively. You will assist in managing workflow while providing top-notch customer service and ensuring satisfaction.
Key Responsibilities:
• Greet customers in person and via phone
• Create accurate work orders based on concerns
• Clearly explain service recommendations and costs
• Coordinate with technicians to ensure efficiency
• Update customers and obtain approvals for additional work
Requirements:
• Strong interest in vehicles and willingness to learn
• Valid driver’s license
• Good communication and customer service skills
• Ability to manage mu...