Elevate customer service as the OMNI Lead Department Manager at Walmart in Edmonton, Alberta. Drive team performance by ensuring excellent service and smooth task coordination.
As the OMNI Lead Manager, you will coordinate daily activities, provide customer assistance, and ensure merchandise presentation. Your role includes delegating tasks, supporting scheduling needs, and analyzing key metrics to optimize service outcomes. Training and developing OMNI Associates will also be key responsibilities, ensuring a knowledgeable and capable team.
Key Responsibilities:
• Greet and assist customers with product inquiries
• Coordinate task completion based on managerial priorities
• Assess OMNI area presentation and note deficiencies
• Delegate daily OMNI activities and follow up on progress
• Train OMNI Associates and provide feedback
Requirements:
• Ability to promote and sell products/services
• Strong customer service focus
• Commitment to maintaining a safe...