Enhance customer satisfaction as a Licensed Team Lead at LensCrafters, delivering exceptional service and managing optical processes. Ensure patients receive personalized guidance and expert support throughout their experience.
As a crucial part of the LensCrafters team, you will lead and inspire others to provide top-notch customer service. This role includes performing optical duties, assisting customers with eyewear selections, and training team members on product knowledge and retail operations. Your leadership will directly contribute to store performance and customer delight.
Key Responsibilities:
• Ensure team delivers unmatched customer service
• Provide expert guidance on eyewear selections
• Conduct accurate optical duties including repairs
• Serve as a responsible store key holder
• Mentor team members in product knowledge
Requirements:
• Valid state opticianry license required
• Strong retail and optical background
• Excellent communication ...