Position Overview
Are you a sales and customer service enthusiast? Take on the e-Commerce Inside Sales Specialist role where you can impact customer experiences in a hybrid setup!
This vital position involves engaging with clients, managing online product orders, and ensuring they receive timely assistance and information. You will become a key player in enhancing the e-commerce experience, ensuring that client needs and expectations are exceeded consistently. Join a dedicated team that values your commitment to excellence.
Key Responsibilities:
β’ Drive online sales by managing client orders
β’ Address and answer customer queries promptly
β’ Resolve service-related issues to uphold satisfaction
β’ Assist in troubleshooting minor technical difficulties
β’ Maintain up-to-date product knowledge
Requirements:
β’ 3-5 years of relevant experience in sales
β’ Proven customer service skills
β’ Proficient in both French and English