Position Overview
Join IWG as a Community Associate in Toronto, where your organizational and customer-service skills will shine. Be the first point of contact for our diverse clientele, ensuring their needs are met efficiently.
This position centers around creating a welcoming environment and supporting daily operations within the center. You'll handle customer requests, coordinate events, and maintain smooth administrative functions. Expect to engage with multiple clients and provide solutions promptly, making each interaction positive.
Key Responsibilities:
• Facilitate customer support with inquiries and requests
• Prepare for and execute community networking events
• Process customer impressions for billing accuracy
• Collaborate with staff on center activities and services
• Manage daily mail sorting and operational tasks
Requirements:
• At least 1 year in a customer service role
• Excellent interpersonal and communication abilities
• Skilled at problem-solving in ...