Join Sussex Insurance in Penticton as a Branch Manager, where strong customer service and operational management meet. Lead your team and enhance client relationships while ensuring efficiency.
As a Branch Manager, you will oversee daily operations and direct staff to deliver exceptional customer service. This position requires a blend of management expertise and hands-on skills to coach employees and retain client relationships. Ensure compliance with industry regulations while maintaining high standards in customer interactions and operational success.
Key Responsibilities:
• Direct daily branch operations and streamline processes
• Implement training and conduct staff performance evaluations
• Resolve customer inquiries and complaints promptly
• Keep staff updated on policies and industry changes
• Ensure adherence to company procedures and regulations
Requirements:
• Extensive management experience in auto insurance
• Strong problem-solving and communi...