Job Expectations

Be part of transforming Australia’s digital landscape as a Customer Field Technician. In this customer‑facing role, you’ll make a real difference to everyday Australians and see first‑hand the impact your work has on customers.

Are you a tradesperson, trade assistant, or field-based worker looking to take the next step in your career? Whether your background is in telecommunications, construction, plumbing, civil works, or general labouring, this role offers an opportunity to apply your practical experience while developing strong technical capability in a physically active, safety‑critical environment.

A bit about your role

As a Customer Field Technician, you’ll deliver hands‑on installation, repair, activation and connection services in customers’ homes, working across both indoor and outdoor environments. You’ll use a variety of tools and test equipment to install, commission and service in‑home techno...