Position Overview
We are seeking a committed and customerfocused
Customer Experience Specialist
to join our dedicated team. If you thrive on engaging with customers, providing thoughtful advice, and representing premium, highperformance
cycling
products, we'd love to hear from you. You'll play a key role in
shaping the instore experience, helping customers discover the right products, and embodying the warm, knowledgeable service
that defines Bikes n Bites. What You'll Do: Engage customers with genuine enthusiasm, professionalism, and product knowledge Provide tailored recommendations on premium bicycles, components, and accessories Support customers through their buying journey, from discovery to handover Maintain a welcoming, organised showroom environment Work closely with a small, passionate team who value excellence and customer delight
What We're Looking For: Strong interest in cycling and/or triathlon Articulate communicator with excellent interpersonal skills Passion for del...