Description
We are looking for a Customer Experience Specialist to provide on-site support during a graduation event in San Francisco, California. This is a Contract position focused on creating an organized, welcoming experience for graduates as they move through the event photo process. The ideal candidate brings strong event awareness, professionalism, and the ability to keep activities running efficiently in a fast-paced setting.


Responsibilities:

• Guide graduates to the appropriate photo area and answer basic directional questions throughout the event.

• Maintain an orderly flow in the photo queue so participants move through the process without unnecessary delays.

• Use handheld scanning tools to verify QR codes and confirm student information accurately.

• Distribute index cards to participants and keep them arranged in the correct sequence using rubber bands for organization.

• Provide courteous, attentive support...