Drive customer satisfaction as a Customer Experience Associate with TD Canada Trust in Saint-Léonard, Quebec. Use your initiative and people skills to process transactions and address customer inquiries effectively.
In this role, you will be the face of TD Canada Trust, engaging customers and providing tailored banking solutions to meet their needs. You will handle financial transactions and resolve concerns, all while contributing to a supportive workplace culture. Your proven ability to communicate clearly in both English and French will enhance customer interactions and build lasting relationships.
Key Responsibilities:
• Process financial transactions like deposits and payments
• Determine customer needs and suggest suitable solutions
• Address and resolve customer issues following protocols
• Achieve targets by effectively promoting banking products
• Contribute to a diverse and equitable workplace
Requirements:
• High School diploma and 1+ years of expe...