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⏰ Full-time

Customer Experience Representative

Indigo Books & Music
Location 📍 london, Canada
Posted 📅 June 04, 2026
Work Type ⏰ Full-time

Position Overview

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

What You’ll Do

  • Create a warm and welcoming environment in our stores
  • Support the daily operations of the store, before or after the store closes (5 AM or 10 PM start time)
  • Add joy to our customers’ lives
  • Leverage our product to tell stories
  • Engage and connect with our customers on the floor
  • Curate specific product collections for each customer you meet
  • Ensure Visual Standards are followed and maintained
  • Role model Indigo’s High Performance Characteristics
  • Seek information regarding new products, promotions and programs

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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
london, Canada