Become a Customer Experience Representative with Assured Automotive. Focus on providing excellent customer service and administrative support in the automotive repair industry.
In this role, you'll engage with customers and insurance partners through various communication methods. You'll be responsible for booking repair appointments and ensuring all documents are accurate and completed promptly. Your friendly demeanor and effective multitasking will enhance our customers' experiences and drive operational success.
Key Responsibilities:
• Implement the WOW Operating Way plan in daily tasks
• Provide service to customers via phone, email, and in person
• Book vehicle repair appointments utilizing our systems
• Ensure timely documentation of insurance assignments
• Track and manage rental car information responsibly
Requirements:
• High School Diploma required
• Minimum of 1 year customer service experience in automotive
• Strong communication abilities, ...