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⏰ Full-time

Customer Experience Operations Officer

Pentasia
Location 📍 valencia, Spain
Posted 📅 June 04, 2026
Work Type ⏰ Full-time

Position Overview

International iGaming operator is hiring an Operations Manager to oversee Customer Support, Payments and Fraud operations from its growing Melilla hub.


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This is a fully onsite role focused on team leadership, operational performance, escalations, and day-to-day management within a fast-paced casino environment.

Candidates must have:

  • Strong iGaming operations/customer support experience
  • Exposure to Payments, Fraud or Player Operations
  • Team management experience
  • Fluent Spanish and English
  • Salary circa €55k
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Location:

  • Based in Melilla OR
  • Open to relocate (accommodation provided by potential employer) OR
  • Able to travel weekly onsite from Malaga/Madrid

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Job Details

Employment Type
Full-time
📊
Category
Customer Service
🏠
Work Arrangement
On-site
📍
Location
valencia, Spain