Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements, and the way we collaborate, operate, and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career. About The Role We are seeking a Customer Experience Manager to design, build, and optimize endtoend customer journeys for enterprise clients. You will partner with crossfunctional teams to deliver seamless, datadriven experiences that improve customer satisfaction, loyalty, and lifetime value. Key Responsibilities
Lead discovery and assessment of existing customer journeys and experience gaps
Develop CX strategies, journey maps, and service blueprints based on insights and customer research
Translate customer needs into actionable business and technical requirements
Partner with marketing, digital, product, and operations teams t...