About the Company

SuperSummary is transforming how millions of readers discover, understand, and connect with books. We’re building the world’s most comprehensive literature platform — combining nearly 10,000 expert‑written Study Guides with interactive, innovative tools that make reading more engaging, rewarding, and fun. Beyond summaries, our paid subscription offers chapter‑by‑chapter analysis, character breakdowns, themes and symbols exploration, thought‑provoking discussion questions, and interactive quizzes. Our growing suite of AI‑powered features helps readers engage more deeply with texts, whether they’re students tackling assignments, teachers preparing lessons, book clubs seeking richer conversations, or lifelong learners exploring new genres.

About The Job

SuperSummary is looking for a proactive, customer‑obsessed Customer Experience Manager to reimagine how we connect with our users. This is not a traditional support role — you’ll be the stra...