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⏰ Full-time

Customer Experience Manager - Mid Market

MYOB
Location 📍 christchurch, New-Zealand
Posted 📅 June 16, 2026
Work Type ⏰ Full-time

Position Overview

We’re a leading business management solution with a core purpose of helping more businesses in Australia and New Zealand start, survive and succeed. Our goal is to give every person in business the tools they need to focus on what really matters and do Big Things – whatever big looks like for them.

About The Role

You’ll be a Customer Experience Manager on MYOB’s Mid-Market Customer Success and Experience team, leading how we engage with customers and partners across the moments that matter most.

This role sits at the intersection of customer advocacy, operational leadership and cross‑functional execution. You will work across Product, Design, Technology, Support, Services, Sales, Marketing, Customer Success, Finance, Legal and Operations to ensure customers experience a single, coordinated path across AI‑led, digital, assisted and human interactions.

What Will Keep You Busy

  • Develop Voice of Customer and Partner strategy and measur...

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Job Details

Employment Type
Full-time
📊
Category
Software Architecture & Engineering
🏠
Work Arrangement
On-site
📍
Location
christchurch, New-Zealand