Our client, a reputable franchise-approved car dealership based in Gloucester, is seeking a highly capable Customer Experience Manager to join their aftersales team. This is an excellent opportunity for an experienced professional to lead service reception operations, enhance customer satisfaction, and contribute to the dealership’s overall performance.

Benefits:

Up to £34,000 basic salary (negotiable based on experience)
OTE of approximately £40,000
23 days annual leave plus bank holidays, increasing with service
Company pension scheme
Wellbeing support and employee assistance programmes
Free eye care vouchers
Discounted vehicle purchase schemes and servicing discounts
Colleague car benefit offers
Referral bonus of up to £1,000
Ongoing manufacturer and in-house training
Access to a discounted shopping portal
Long-term career progression opportunitiesDuties of a Customer Experience Manager:

Lead, support, and develop the Service Adv...