Job Title: Customer Experience Manager
Company: Deconstruct
Location: HSR Layout, Bangalore
Work Mode: Work From Office – 6 Days
Experience: 5+ years
Educational Qualifications: Bachelor’s degree in business administration, Marketing, or a related field.
About Deconstruct:
Deconstruct is a dynamic and fast-growing brand committed to delivering high-quality skincare solutions rooted in transparency and science. We value exceptional customer experiences and are looking for talented individuals to join our support team and be the voice of Deconstruct for our valued customers.
Role Summary:
We are seeking a proactive Customer Experience Manager to support and enhance our customer service operations. The ideal candidate should have experience managing multi-channel support (chat, email, and voice), optimizing workflows, and improving customer satisfaction. Proficiency in CRM tools, data analysis, and team coordination is essential.
Key Responsibilities:
Team...