Customer Experience Management

Location:
Chennai, TN, IN, 600001

Brand: HSBC

Area of Interest: Branch and Retail Banking

Closing Date: Office Worker

Date: 21 May 2026

**Job description**

**Some careers open more doors than others.**

If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.

**Role Overview:**

We are seeking dynamic and Customer Experience Specialist to join our Customer Experience. In this role you will be responsible for ensuring our customer receive exceptional service and have a seamless, positive experience throughout their journey with us. The ideal candidate should have a strong communication skills, a passion to support and help others, drive stakeholders to ensure that complaints are resolved within defined SLA’s , drive to improve processes and thereby leading to greater customer satisfaction. The candida...