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⏰ Full time

Customer Experience Executive

Equiniti
Location 📍 Jaipur, India
Posted 📅 June 03, 2026
Work Type ⏰ Full time

Position Overview

Management Level

I

Customer Experience Executive

Team : CEC - US Reports to: Team Leader

Role

To assist shareholders buying and selling shares in accordance with predetermined procedures and service standards under appropriate guidance and direction. Also supporting customer queries.

Business Function

EQ India Operations team work closely with the EQ Group functions across UK, US and Amsterdam to provide operations support to Shareholder Solutions, Pensions Solutions, Investment Services, Employee Benefit Solutions, KYC Operations, Customer Experience Centre, Reconciliations, and Innovation. This service is delivered from our offices in India based out of Chennai and Bangalore.

Core Duties and Responsibilities

  • Answer inbound calls, emails from Shareholders and assist them with their queries within the agreed service standards.
  • Answer inbound calls from Shareh...
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    Job Details

    Employment Type
    Full time
    📊
    Category
    Information and Record Clerks
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Jaipur, India