Position Overview
**About this role:**
Wells Fargo is seeking a **Consumer Banking Customer Experience Consultant** within the Consumer Payments and Deposits organization as part of Consumer Banking & Lending.
In this role, you will support the execution of key business objectives by analyzing customer experience metrics, identifying performance gaps, and enabling data-driven decision-making. You will partner closely with product, operations, finance, and Customer Experience (CX) stakeholders to ensure customer insights are translated into actionable strategies that drive measurable business improvements.
This position offers a strong foundation for growth into more strategic, enterprise-level roles by providing exposure to cross-functional leadership, customer analytics, and experience transformation initiatives.
Learn more about our career areas and lines of business at wellsfargojobs.com.
**In this role, you will:**
+ Analyze and monitor custome...