Location: Duncan, British Columbia, Canada | Hours: 15 | Line of Business: Personal & Commercial Banking | Pay: $22.00 - $27.21 CAD

Job Overview

As a Customer Experience Associate at TD Canada Trust, you will manage a broad range of customer service transactions, advise customers on suitable banking solutions, and build a positive, diverse and equitable work environment while serving as a frontline member of the banking team.

Responsibilities

• Process financial transactions such as deposits, withdrawals, and bill payments according to standard operating procedures, industry regulations, and the bank’s Code of Conduct.
• Identify and evaluate customer needs to recommend appropriate banking solutions while exercising discretion with confidential matters.
• Respond to and resolve customer concerns using established procedures, escalating non‑standard activities when necessary.
• Achieve assigned goals by promoting banking solu...