Position Overview
Work Location: Delta, British Columbia, Canada Hours: 15 Line of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD. TD is committed to providing fair and equitable compensation opportunities to all colleagues.
Job Description
Customer Experience Associate. In this role, you will:
- Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters.
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary.
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.
- Connect personally with customers to advise ...