Job Description
Insight Global is seeking a data‑driven, customer‑obsessed CX Insights Analyst to join our client's CX journey & design team. This role will be pivotal in uncovering customer pain points, synthesizing insights into compelling stories, and partnering across UX Research, Marketing Research, and CX Design to drive our CX Improvement roadmap. The ideal candidate is equal parts analyst and storyteller—someone who loves diving into customer data and transforming it into meaningful insights that influence strategy, design, and business decisions. Their key responsibilities will include analyzing customer feedback and behaviorial trends, identifying pain points and building dashboards to surface actionable insights. The pay is 40-45/hr. The role will be performed on-site in Stamford, CT.

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