Position Overview
Role: Customer Experience Agent
Department: Customer ServiceReports To: Director of Customer ServiceLocation: South Africa - Remote Employment Type: Independent Contractor
Schedule: 9:00 AM-5:00 PM EST Monday to Friday during training. (Your schedule post-training will vary weekly and you’ll be required to work some weekends)Compensation: $900/monthWhat You'll Do
As a Customer Experience Agent, you'll be the first point of contact for inbound customer calls at self-storage facilities. You'll handle everything from answering rental questions to guiding customers through move-ins.