Job Summary:
We are seeking a dedicated Customer Experience Advocate
for our inbound call team. The ideal candidate should possess a genuine
passion for assisting patients and healthcare providers, outstanding
communication abilities and a commitment to delivering exceptional
customer service. This role requires a solution-oriented approach to
managing incoming calls, addressing customer inquiries, resolving issues,
and ensuring overall customer satisfaction.

Pay: $23.50/hr

* This position is remote, but must live within an hour from Pittsburgh

Key Responsibilities:
• Answer inbound calls promptly and professionally while striving for
one-call resolution
• Serve as the primary point of contact for inquiries and escalations
from in-bound calls
• Support patients, healthcare provider offices and field teams with
information collection, benefit verification savings program access,
specialty pharmacy triage, and...