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⏰ Full-time

Customer Experience Advisor - Wealth (Virtual)

RAKBANK
Location 📍 ras al khaymah, United-Arab-Emirates
Posted 📅 June 10, 2026
Work Type ⏰ Full-time

Position Overview

At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank, we are a community that thrives on teamwork, cutting‑edge solutions, and the highest standards of governance.

About the Role

We are looking for a skilled and service‑driven Customer Experience Advisor - Wealth to join our Customer Experience Hub. In this role, you will be the first point of contact for customers seeking support related to equity trading and U.S. market practices. You will provide expert guidance, resolve technical and trading‑related queries, and ensure a seamless and compliant experience for every customer interaction.

This role reports to Team Leader - Customer Experience and is pivotal in strengthening customer confidence, enhancing service quality, and supporting operational excellence within a fast‑growing trading environment.

What You Will Be Doing
  • Assist customers with key trading concepts (stocks, forex, c...

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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
ras al khaymah, United-Arab-Emirates