Customer Experience Administrator

£26k - £27k
Full time office based role
Free Parking
Location: Guildford
One a month travel to Luton officeOur client is growing family run business, where they focus on providing exceptional customer service, they are now an experienced Customer Experience Administrator to join a fast paced team based in Guildford.

Your main duties will include:

Be a key point of contact for both customers and colleagues, delivering an outstanding experience every time.
Act as the main day-to-day contact for customer and staff queries via email, phone, and in person.
Help manage and man reception, creating a welcoming and professional front-of-house experience where needed.
Answer incoming phone calls and triage incoming post efficiently.
Maintain office supplies and help keep the office running smoothly.
Support customers with queries relating to their inventory, collections, and deliveries.
Assist the sales team w...