SUMMARY:
- POSITION INFO:
An exciting opportunity is available for a detail-oriented and proactive Customer Executive to join a dynamic Commercial Team. This role is responsible for managing customer processes, export documentation, and shipment coordination for the Far East region, ensuring seamless service delivery and high levels of customer satisfaction. Key Responsibilities:
• Maintain and manage customer master data, external portals, and purchase order processes
• Coordinate customer requirements, including label requests and alignment with internal stakeholders
• Review, approve, and manage export documentation, including releases and amendments
• Proactively manage late, pending, and at-risk documentation, including follow-ups with freight forwarders and third parties
• Track and monitor shipments, including ETAs, gate-out dates, and container-level updates
• Provide support with insurance claims and shipment-rel...