Roles and Responsibilities

Respond to customer inquiries via phone, email, or chat in a courteous and professional mannerresponsible for implementing CRM strategies & tactics to enhance customer engagement, retention & loyalty
Customer Data Management
Your goal will be to increase customer lifetime value and drive revenue growth for the company

Desired Candidate Profile

Previous experience in customer service or support
Strong verbal and written English communication skills
Excellent problem-solving and critical-thinking abilities
Proficiency in using customer support software and CRM systems.Ability to work in a fast-paced and team-oriented environment.