Customer Engineer, Agent Builder

Conversational AI / Technical Customer Engineering | NYC

Full-time, On-site

About the Company

We are representing a high-growth AI software company building enterprise-grade conversational AI agents for leading brands. The platform helps large organizations deploy AI-powered customer experiences across channels such as chat, voice, email, SMS, and other customer interaction workflows.

The company is operating in a fast-moving category where technical execution, product quality, and customer impact are central to success. This is a strong fit for someone who enjoys working at the intersection of engineering, customer delivery, product feedback, and applied AI.

The Role

This is a highly technical, customer-facing delivery role focused on building and launching AI agents for strategic enterprise customers. You will own the execution of agent builds from scoping thro...