**The opportunity**
We are currently looking for a Customer Engagement Team Lead. Someone who will guide and support our Customer Engagement team in delivering a seamless experience for every Polestar customer. Someone who thrives in an operational environment, enjoys coaching others, and understands how data, routines and customer insights come together to create meaningful improvements. And someone who is motivated by shaping how customers experience electric performance every day.
This position is located at our Oslo office. Some flexibility regarding remote work is possible, but since this role is operational and people‑focused, regular presence onsite is important. We believe in a hybrid way of working where collaboration and focus time go hand in hand.
**The responsibilities**
In this role, you will be expected to lead day to day operations for the Customer Engagement team. Working as part of the PSNO organisation, you will play a central role in achieving service lev...