Customer Complaints Officer page is loaded## Customer Complaints Officerlocations: Bristol CECtime type: Full timeposted on: Posted Todayjob requisition id: JR_ **At Ayvens, progress starts with you.**Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.We are looking for Customer Complaints Officer to join our Technical Complaints team located in Lyde Green, Bristol (BS16 7LB) on a 12-month fixed term contract.In this role you will provide investigation and resolution for customer concerns that cannot be resolved at first point of contact, whilst providing support to the wider business in complaints management. You will also liaise with appropriate external third parties as necessary.The key responsibilities of the role are as follows:* Management of incoming technical complaints within agreed service levels, regulatory requirements and in accordance with our business processes and procedures.* Support wid...