Overview

You’ll create campaigns that inspire customers to join, explore, and redeem - turning awareness into sign-ups and loyal advocates. You’ll deliver high-impact, insight-led comms across email, SMS, push and in-app to drive membership and engagement. Working with Marketing, CVM, and the in-house creative team, you’ll turn strategy into stand-out creative that gets results - using AI and tools to craft copy and concepts customers can’t ignore.

Job details

• Role : Customer Communications Specialist - Loyalty & Rewards (B2C)
• Engagement : Day Rate Contract
• Start date : 29 September 2025 - mid December 2025
• Location : United Kingdom — must be eligible to work without Sponsorship

Key Responsibilities

• Lead creative development for customer communications driving acquisition, engagement, and offer redemptions.
• Translate loyalty and engagement ...