Position Overview
**Customer Care Representative**
**Manpower at the City of Tulsa | Utilities Services Department**
**Location:** Downtown Tulsa, OK
**Schedule:** MondayβFriday, 8:00 AM β 5:00 PM
**Pay:** $18.87
Manpower is hiring Customer Care Representatives for the City of Tulsa Utilities Call Center. This role will support residents with water, sewer, trash, and solid waste services questions. This is a phone-based, call center role, focused on delivering excellent service, resolving billing inquiries, and helping residents manage their accounts.
**Responsibilities**
+ Answer incoming calls regarding utility billing, and service related requests
+ Provide clear and accurate information about water, sewer, trash, and solid waste services
+ Assist customers with payment arrangements, account updates, and service changes
+ Process service requests and resolve concerns in a timely, professional manner
+ Use multiple systems to manage custome...