Customer Care Team Manager

R13 Recruitment are supporting a growing and highly recognised brand in their search for a Customer Care Team Manager to join their operations team on an initial 12-month fixed term contract.

This is an exciting opportunity for an experienced people-focused leader to step into a highly visible role within a fast-paced customer-focused environment. Leading a team of Customer Service professionals, the successful candidate will be responsible for driving service standards, developing team capability and enhancing the overall customer journey.

The successful individual will become an important part of the wider operational leadership team and will have genuine opportunity to influence change and improvements across the department.

Monday to Friday, 8:30am – 4:30pm working hours based just outside of Thetfo...