Elevate your customer service career with Connect Hearing Canada as a Customer Care Specialist in Guelph, Ontario. Engage with clients through various channels while supporting hearing care professionals.
As a key member of the clinic team, you'll provide top-notch customer support in a retail environment. The role requires strong communication skills and a passion for helping others, as you manage appointments, client accounts, and liaise with insurance providers. Your commitment to growth and learning will be nurtured through development opportunities offered by Connect Hearing Canada.
Key Responsibilities:
• Deliver exceptional customer service across in-person and phone interactions
• Schedule appointments for Hearing Care Professionals
• Maintain and manage client accounts effectively
• Collaborate with insurance companies for billing operations
• Assist with in-clinic device cleanings and repairs
Requirements:
• Strong communication and customer service...