We are looking for a Customer Care Specialist to provide exceptional support to both customers and the Sales team. This role ensures smooth order processing addresses customer inquiries maintains accurate records and facilitates timely logistics and fulfillment. The position contributes to enhancing customer satisfaction and operational efficiency.

Key Responsibilities

• Assist the Sales department with relevant tasks and responsibilities to ensure smooth operations.
• Stay updated on the B&S ERP system by attending regular training and refresher sessions.
• Process new orders and returns accurately and efficiently according to company procedures ensuring accuracy and efficiency.
• Act as the first point of contact for customers providing professional and courteous assistance.
• Address customer inquiries concerns and feedback in a prompt and effective manner ensuring a positive outcome for each interaction.
• Keep ac...