TEKsystems is hiring several Customer Service Representatives to work for a client in the Rochester, NY area.

This opportunity will take place in a REMOTE capacity. There will be the ability to move on site in the future.

Reputable company, competitive pay, hybrid available if time goes on -- Client is truly looking for candidates wishing to find a career path. They offer a development roadmap through the two years with opportunities to pursue several positions in this department and others.

Qualifications
-1-2 years in a customer facing position handling happy to irate customers
-1-year high volume (60+) call center experience.
-Must have examples of de-escalation situations they have handled and resolution

Job Description
-Answers or places calls to customers to learn about and/or address their needs, concerns, or other issues with products or services
-Responds efficiently and accurately to customers, explaining possible solutions, and...