Customer Care Specialist

Join our client’s dynamic team as a Customer Care Specialist and become a vital part of delivering exceptional service to a diverse customer base. This role offers an engaging environment where your ability to manage order processing, customer interactions, and problem-solving will directly impact client satisfaction. Located in Ward Hill, MA, our client seeks a dedicated professional eager to contribute to a fast-paced, detail-oriented team that supports over 2,700 active customers and manages a vast inventory across multiple distribution centers. If you thrive in a transactional setting and excel at building rapport, this opportunity is perfect for you.

Compensation

$22.00 per hour

Responsibilities

• Engage with customers via phone, email, or in person to address inquiries, process orders, and manage account statuses
• Handle a high volu...