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Customer Care Representative I

Elevance Health
Location 📍 San Juan, Puerto Rico
Posted 📅 June 21, 2026
Work Type ⏰ Full time

Position Overview

Job Description

:

Customer Care Representative I


Location: Hybrid 1: This role requires associates to be in-office1 - 2days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.


Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

The Customer Care Representative I is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery.
 
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Job Details

Employment Type
Full time
📊
Category
Information and Record Clerks
🏠
Work Arrangement
On-site
📍
Location
San Juan, Puerto Rico