Position Overview
Mission
:
Process customer orders and provide timely quotations with proactive follow-up.
Drive parts sales through customer engagement, marketing initiatives, and collaboration with sales teams.Deliver exceptional customer service by managing queries, complaints, and order communications.Support distributor performance, customer credits investigations, and quality assurance processes.Manage consignment activities, including returns, KPI monitoring, and continuous improvement initiatives.Maintain customer data systems and provide operational support to ensure efficient business performance.Support on managing and handling the B2B Portals Coupa/Ariba) for consignment customers ensuring that response timelines and invoicing deadlines are achieved. Your Profile:
Grade
Computer literacy. Good knowledge of M3, Word & Excel will be an advantage.Excellent interper...