Embrace a rewarding role as a Customer Care Representative providing essential healthcare support! This position focuses on delivering superior service, processing client orders, and resolving inquiries in both English and French.
In this role, you will engage with clients by handling their orders and assisting with payment processing. Your adaptability and initiative will drive improvements in the customer experience, ensuring efficient operations. Collaborate closely with clients and internal teams to offer the best solutions.
Key Responsibilities:
• Process and manage customer orders efficiently
• Handle payments and issue billing accurately
• Resolve inquiries through effective communication
• Maintain client data and related documentation
• Generate reports to assist the customer care team
Requirements:
• Minimum 1 year in customer-focused roles
• Proficient in Microsoft Office applications
• Familiarity with ERP systems is a bonus
• Post-second...