Customer Care Officer

Customer Care Representative - General Insurance

Working Place: Suites 304-306, 3/F, 12 Taikoo Wan Road, Taikoo Shing, Hong Kong

Job Summary:

To provide high levels of customer care support for the clients of Allianz Partners on product and service enquiries received via the service hotline for Personal Lines, Travel Insurance, Roadside Assistance, and Home Appliances Protection.

Responsibilities:

• Handling customers' enquiries and complaints in a professional manner via the service hotline
• Respond quickly and politely to all inbound calls, client, and service partner with the professional service standard at all times
• Complete other work as assigned by supervisor

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