We are seeking an accomplished Emirati professional to take on the role of Customer Care Manager , leading and elevating the customer journey across a portfolio of distinguished developments. This role plays a pivotal part in shaping service excellence , mentoring and developing team talent, and ensuring a seamless, refined, and customer‑centric experience at every touchpoint.

This is a key leadership position responsible for shaping and maintaining best‑in‑class customer experience standards , from handover through post‑handover.

You will play a pivotal role in safeguarding service quality, managing sensitive client interactions, and driving continuous improvement across all customer touch points.

• Lead and inspire a high‑performing Customer Experience team , fostering a culture of excellence and accountability
• Oversee complex client interactions, ensurin...